TERMS AND CONDITIONS

Hours of Operation
GYM - 24 Hours, 7 Days a Week. SPA by appointment only

Advanced Bookings
We highly recommend booking your services in advance to ensure that your preferred time and service is available.

Payment/Cancellation Policy
Please allow 24 hours cancellation to avoid 100% charge.

Spa Arrival
Please understand that late arrivals may not be able to receive an extension of scheduled treatments. We will provide robes and slippers at the time of treatment. Please do not bring valuables to the gym or spa area. Gramercy Park Hotel is not responsible for lost or stolen articles.

Health Conditions
Please advise us of any health conditions, allergies, or injuries which could affect your service.

Cleanliness
In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and treatment.

Age Requirement
The minimum age requirement to access spa and gym is 18.