POLICIES & SERVICES
Cancellation Policy
Cancellations must be received by 4pm the day prior to arrival. All reservations must be guaranteed by a major credit card.
Cancellations must be received by 4pm the day prior to arrival. All reservations must be guaranteed by a major credit card.
Check In
For your convenience we offer a paperless check in. Check in time is 3:00 pm. This time allows for us to make certain your room is pristine before your arrival. Should you need earlier accommodation we are happy to assist. An early check-in charge may be applicable.
For your convenience we offer a paperless check in. Check in time is 3:00 pm. This time allows for us to make certain your room is pristine before your arrival. Should you need earlier accommodation we are happy to assist. An early check-in charge may be applicable.
Check Out
Check out time is at 12:00 pm. For your convenience, instant check out is available to all our guests. You may review your bill on your television at any time during your stay or if you prefer a paper copy, you may request one. Requests for a late check out can be directed to the front office on the morning of your departure and may be subject to an additional charge.
Check out time is at 12:00 pm. For your convenience, instant check out is available to all our guests. You may review your bill on your television at any time during your stay or if you prefer a paper copy, you may request one. Requests for a late check out can be directed to the front office on the morning of your departure and may be subject to an additional charge.
Dry Cleaning / Laundry / Valet / Shoe Shine
Same day valet service is available Monday through Sunday. All items will be returned by 7:00 pm. Express service is available from 10:00 am to 1:00 pm for an additional fee. Pressing and shoe shining services are also available. Our tailor can assist you with alterations and repairs.
Same day valet service is available Monday through Sunday. All items will be returned by 7:00 pm. Express service is available from 10:00 am to 1:00 pm for an additional fee. Pressing and shoe shining services are also available. Our tailor can assist you with alterations and repairs.
Kids Program
At the Gramercy Park Hotel we appreciate that your children have sophisticated tastes and need diversion tools. We have an extensive DVD library and amenities for our younger guests. We are happy to assist in arranging family excursions and babysitting services please contact our Concierge for more information.
At the Gramercy Park Hotel we appreciate that your children have sophisticated tastes and need diversion tools. We have an extensive DVD library and amenities for our younger guests. We are happy to assist in arranging family excursions and babysitting services please contact our Concierge for more information.
Parking
Valet parking is available for $50. This charge can be added to your bill or paid separately. Parking is also available at Icon garage, located at 21st Street and Park avenue. 24 hour parking costs are approximately $43 and subject to change.
Valet parking is available for $50. This charge can be added to your bill or paid separately. Parking is also available at Icon garage, located at 21st Street and Park avenue. 24 hour parking costs are approximately $43 and subject to change.
Pets
Pets are not allowed at the hotel.
Pets are not allowed at the hotel.
Smoking
The "New York City Smoke Free Air Act" states that smoking is not permitted in public places and places of employment. Therefore, smoking is not allowed in any public area, food and beverage outlet or designated non-smoking rooms. Smoking is only permitted in designated smoking rooms and outside the building.
The "New York City Smoke Free Air Act" states that smoking is not permitted in public places and places of employment. Therefore, smoking is not allowed in any public area, food and beverage outlet or designated non-smoking rooms. Smoking is only permitted in designated smoking rooms and outside the building.
Wireless High Speed Internet Access
Unlimited wireless high speed internet access is available from your own laptop. Experience a high speed internet connection that is many times faster and more reliable than a dial-up with a modem. This service is available from the guest room or any public areas within the hotel lobby, bars and restaurants. Your laptop must be equipped with a wireless card. There is a daily charge of $14.95 for use of the service.
Unlimited wireless high speed internet access is available from your own laptop. Experience a high speed internet connection that is many times faster and more reliable than a dial-up with a modem. This service is available from the guest room or any public areas within the hotel lobby, bars and restaurants. Your laptop must be equipped with a wireless card. There is a daily charge of $14.95 for use of the service.
